Crickex VIP FAQ — Find answers to your questions right here

It's a question many people have — will I get my money back? Could my information be stolen? The answer is that Crickex VIP makes no compromises on these matters.

Technical Security:

• 256-bit SSL (TLS 1.3) encryption — the same technology used by banks. Your data cannot be intercepted in transit.
• Passwords are never stored in plain text — they are kept in hashed form.
• With Two-Factor Authentication (2FA) enabled, no one can access your account without the OTP — even if they know your password.
• If unusual login activity is detected, your account is automatically locked temporarily and you are notified.

Financial Security:

• Player funds are held in a separate account — never mixed with operational expenses.
• Withdrawals are processed only to KYC-verified accounts and registered payment methods.

Privacy: Your personal information is never sold or shared with third parties. For more details, Privacy Policy Read.

Getting started with cricket betting on Crickex VIP is straightforward. Here's a step-by-step walkthrough:

1. Log In — Log in to your account and go to the dashboard.
2. Go to the Sports Betting Section — Select "Sports" or "Cricket" from the menu.
3. Select a Match — Browse the list of upcoming or live matches. Click on the match you want to bet on.
4. Select a Market — You'll find a wide range of markets: Match Winner, Toss Winner, First Innings Total, Top Run Scorer, and more. If you're new, start with "Match Winner".
5. View odds and add to bet slip — Click on the odds for your preferred team or outcome to add it to your bet slip.
6. Enter your stake — You can start from as low as ৳50. Once you enter the amount, you'll see the potential payout.
7. Confirm — Click the "Place Bet" button to confirm your bet.

With Live Betting, you can place bets while the match is in progress — odds update every minute. IPL, BPL, Tests, ODIs, T20s — all formats are covered on Crickex VIP.

Updating personal information on Crickex VIP requires extra care, as it is directly tied to account security and KYC verification.

What you can change yourself:

• Profile photo — can be changed directly from Account Settings.
• Notification preferences and language settings.
• Password — Go to the "Security" section and set a new password using your current one.

What you'll need to contact Support for:

• Change Mobile Number — Submit a request to Support with your registered old number and new number. The change will be made after identity verification.
• Name Correction — Minor name discrepancies based on your National ID can be corrected during KYC verification. For major changes, you'll need to submit supporting documents to support.
• Changing Your Email Address — If you still have access to the old email, you can verify through it and link a new email address.

To reach support, use live chat or support@crickexvip.bestSend us an email at

This is the most important question, and it deserves to be asked. Let's give you a straight answer.

Crickex VIP operates under an international online gaming license. The license requires regular audits, game fairness verification, and compliance with player fund protection standards.

Real proof of trustworthiness:

• Millions of Bangladeshi players regularly deposit, withdraw, and receive their funds.
• Trusted payment gateways like bKash and Nagad are used — these providers do not connect with suspicious platforms.
• KYC verification — something fraudulent platforms never do, since it would expose their own identity.
• 24/7 customer support — something you won't find on fraudulent sites.
• When issues come up, they get resolved — there's no history of taking money and disappearing.

It's always wise to be cautious with any online platform — on Crickex VIP too, start with a small deposit to test things out before committing more.

Real-time score updates are available in the Live Sports section on Crickex VIP while matches are in progress. It's a huge advantage for betting — you can follow the score and place live bets accordingly.

Where to find it:

• Log in and go to the Sports Betting section. Click the "Live" tab to see all matches currently in progress.
• Live score, wickets, and over count update in real time next to every match.
• Live streaming is also available for select matches — look for the video icon. An active balance or a recent bet is required to access the stream.
• Scorecard, ball-by-ball updates, match stats — all on one page.

Live scores for football, tennis, and badminton are available alongside cricket. Odds shift as matches progress — take advantage of that with in-play betting.

Crickex VIP regularly hosts leaderboard tournaments and ranking competitions — they're easy to enter and the rewards are worth it.

Participation Rules:

• Most tournaments don't require a separate registration — just log in to your account, participate in the relevant game or betting market, and points will start accumulating automatically.
• The tournament terms specify which games or matches are eligible for points, the minimum bet amount required, and how long the tournament runs.
• Your current rank on the leaderboard updates in real time — check it from the promotions page.

Prize Distribution:

• Once a tournament ends, top-ranked players automatically receive their rewards — in the form of cash bonuses, free spins, or balance credits.
• Rewards are typically credited to your account within 24–48 hours.
• Occasionally, you may be asked to contact support to claim special rewards — a notification will be sent to you.

To view the list of ongoing tournaments Promotions Page Visit.